Anti-Spam and Commercial Email Policy

1. Lawful outreach only

Clients must use LeadDiligence data only for lawful B2B sales and marketing. Clients are responsible for complying with CAN-SPAM, state anti-spam laws, telemarketing rules, platform rules, and any other laws that apply to their outreach.

2. Commercial email requirements

Commercial email campaigns should use accurate header information, non-deceptive subject lines, clear sender identification, a valid physical postal address, and a clear opt-out/unsubscribe mechanism. Opt-out requests must be honored promptly.

3. Suppression and do-not-contact handling

Clients should maintain suppression lists and avoid contacting people or domains that have opted out. If LeadDiligence provides suppression indicators, clients must respect them.

4. Prohibited outreach

• No phishing, impersonation, malware, deceptive subject lines, or fake identities.
• No harassment, discriminatory targeting, or unlawful profiling.
• No consumer eligibility decisions such as employment, housing, credit, or insurance eligibility.
• No resale or redistribution of LeadDiligence data unless expressly agreed in writing.

5. LeadDiligence outreach

If LeadDiligence sends its own marketing emails, those emails should include sender identification, a valid postal address, and an unsubscribe or opt-out method.